TERMS AND CONDITIONS
This ticket is non-refundable unless indicated by the event's organizer. In the case of the event's cancellation, when no other date has been chosen, tickets may be reimbursed according to the terms indicated by the event's organizer and Les Grandes Fêtes TELUS.
This ticket will be not be considered valid if it has been filed with police services as being stolen. The ticket holder agrees to assume complete responsibility for any risks or dangers that may ensue from the event and renounces all claims of loss and damage suffered by the ticket holder, resulting from any cause, before or after the event.
Please note that all tickets are subject to a non-refundable service fee.
If the customer decides to have his tickets delivered to him by mail, he waives all claims against Les Grandes Fêtes TELUS with regards to the delivery of his tickets. Les Grandes Fêtes TELUS cannot be held responsible for delays in delivery resulting from the operations of the carrier. The customer is aware of the risks* related to the delivery of his tickets and will not hold Les Grandes Fêtes TELUS responsible for any fault that may occur. The customer agrees that he will not claim money or compensation, via an institution or by his own means, if he fails to receive his tickets. Whenever applicable, the customer confirms that he is aware of the other means of delivery available at an equal or lower price and that present less risk. When the customer chooses the delivery by mail option, Les Grandes Fêtes TELUS agrees to post the tickets no later than two working weeks following the date of sale, unless otherwise indicated by the event's organizer. A shipping confirmation will be sent to the customer by email.
*The loss, theft, non-delivery, delivery to the wrong address, or all other reason that may result in the loss of tickets.
Les Grandes Fêtes TELUS will not disclose any of the information given to it by its customers. This information is exclusively used internally for verification purposes and will not, in any case, be ceded to a third party without your expressed consent.
All customers are given the right to access, to modify, to rectify and to delete the collected data.
Please do not hesitate to contact our customer service department at firstname.lastname@example.org.